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FAQ

What is the Grand Lashes Lift?

The Grand Lashes Lift is an effective lash enhancer that will dramatically improve the look of your natural eyelashes. It makes the most of your natural lashes without the need for expensive extensions or daily use of curlers.

How long do results last?

Once your lashes are lifted, the effects can last for up to 8 weeks!

How long does the lift take?

The simple 3 step process only takes minutes to apply and the instructions are included on the back of the box. This can be performed from the comfort of your home and can be done by yourself or with a friend.

Is the lift difficult to maintain?

Our kit is a no maintenance treatment. You can perform the lift again after 6-8 weeks!

Can I wear mascara on lifted lashes?

Yes, mascara can be worn although it's best to avoid it for the first 24 hours following the lash lift.

Can I swim/shower/exercise after applying the lash lift?

Absolutely! However, it's best to avoid water for the first 24 hours following the lift.

Is the Lift Kit Safe?

Our kit is safe and irritant free. However, if you have sensitive skin or are prone to reactions, we recommend carrying out a patch test 24 hours before use.

How many uses are there in each kit?

Each kit includes 19-20 uses, that's over a year of stunning lifted lashes!

Are you guys cruelty free?

Yes, we do not use any of our products on animals for testing purposes. None of our materials or finished products are tested on animals. We ensure safe and effective products that are rigorously tested for quality and assurance.

 Do you offer free samples?

We're always looking for bloggers and social platforms to partner with to share our beauty love! If you think you'd fit right in we want you to contact us RIGHT NOW!

Where are you based? Where do you ship from?

Grand Lashes is based in Chicago, Illinois. Grand Lashes is an American based company that ships from the United States.

How long will my order take to arrive?

We do our best to fulfill all orders as soon as possible. All orders placed Monday through Friday before 1:00PM CT get processed the same day. For customers within the United States, your order should arrive within 2-3 business days via USPS or 1-2 business days via USPS Priority Mail Express.

How do I check the status of my order?

Upon order completion, you will receive an email confirming your order. You will also receive a shipment confirmation and a tracking number via email once your package has been prepared for shipment.

What if I entered the wrong shipping address?

If you entered the wrong shipping information for your order, please contact us ASAP! We'll do our best to change it for you, but we can't guarantee anything in this case as our orders are processed and shipped very quickly after purchase.

Which payment methods are accepted?

We accept payments through Visa, MasterCard, American Express, Discover, Apple Pay, and Google Pay.